Frequently Asked Questions

How long will my order take?

Your order will ship generally within 5 days of being received. Due to the drying and curing of resin, we want to make sure your pieces are completely cured before shipping. If you are giving as a gift, please place your order 2 weeks in advance to ensure enough time for curing and shipping.

Are the coasters and plaques waterproof?

Yes, they are resin coated and will hold up well for both hot and cold beverages.

Are they dishwasher safe?

No. Due to the felt backing, it is recommended you just wipe the front with a damp cloth.

What are the size of the coasters?

The coaster size is 4.25 inches square however the image area on the custom-photo coasters is 4 inches square in order to provide a border around the photo.

What are they made of?

Coasters, plaques and wall hangings are made of porcelain or ceramic tiles. If made of stone, it will be stated in the description. Wall hangings and plaques will have an attached D hook for hanging.

What is the backing?

Coasters are backed with Forest green felt. Wall hangings and plaques do not have the felt backing but have rubber pads so as to not scratch the wall.